NIS expands WhatsApp service

See below full statement:

National Insurance Scheme in order to meet the increased demands of the growing pension population is pleased to announce the expansion of its Life Certificate WhatsApp Service.

This initiative forms part of the Scheme’s ongoing commitment to improving accessibility and convenience for pensioners, both locally and abroad.

The upgraded service will now include twenty (20) WhatsApp contact numbers instead of the six (6) numbers that were previously in use allowing pensioners to complete their Life Certificates via a simple WhatsApp video call.

Through this service, pensioners can verify their identity directly with a NIS agent, eliminating the need for in-person visits. The added capacity aims to reduce wait times and ensure timely processing of pension payments.

The NIS encourages all pensioners, especially those residing overseas, to take advantage of this expanded service.

Persons using this service are required to have one form of identity and a blank life certificate during the video call.

The Life Certificate Call Centre WhatsApp numbers are as follows:

1. +592 751 6401
2. +592 751 6402
3. +592 751 6403
4. +592 751 6404
5. +592 751 6405
6. +592 751 6406
7. +592 751 6407
8. +592 751 6408
9. +592 751 6409
10. +592 751 6410
11. +592 751 6411
12. +592 751 6412
13. +592 751 6413
14. +592 751 6414
15. +592 751 6415
16. +592 751 6416
17. +592 751 6417
18. +592 751 6418
19. +592 751 6419
20. +592 751 6420