Minibus operators warned against discriminating, refusing passengers

Minibus operators are being reminded that they cannot refuse to pick up passengers based on gender or other discriminatory reasons, as Police continue efforts to improve accountability and service within the public transportation system.

The reminder came during a recent episode of the ‘Road Safety and You’ programme, where traffic ranks addressed several concerns affecting commuters, including speeding, poor operator conduct and discrimination.

According to Sergeant Hyman, minibus operators have a responsibility to serve the public and must not turn away passengers without a valid reason.

“Minibus operators have to remember that they serve the public. It’s a public transportation service; you are required to pick up passengers. You cannot tell a passenger no, you can’t pick them up because of gender,” Sergeant Hyman said.

He explained that the only exception would be in cases where a passenger is under the influence of alcohol and is likely to cause a disturbance to others travelling in the vehicle.

Traffic ranks said they continue to conduct daily enforcement exercises and engage both drivers and passengers on matters relating to road safety, proper conduct and compliance with the law.

Meanwhile, Inspector Forde urged commuters to assist authorities by reporting misconduct and illegal activities occurring inside minibuses.

“The public need to assist us also, especially the passengers who is in the bus, because the bus drivers and conductors wouldn’t drink in front the police. They would have stuff hidden and when they move off they would consume,” Inspector Forde said.

He noted that reports from passengers can help Police intervene quickly and take enforcement action against offenders.

“So the passengers play a big part. If you can assist us, the bus will be stopped on the journey and the police will take action,” Inspector Forde added.